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Borneo Royale Hotel Tawau, Tawau
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Key details
About the Hotel
Eastern Plaza, Jln Kuhara, Mile 1, Tawau,
Tawau,
Malaysia,
91000,
Sabah
Borneo Royale Hotel is a smoke-free business class hotel situated on the East Coast of Sabah in Tawau. This 4-star property is notable for being the tallest in Sabah and offers convenient access to local attractions and shopping. Guests can explore nearby destinations such as Tawau Hill Park, world-class diving sites like Sipadan, and Mabul Islands.
Location
Borneo Royale Hotel is located just 3 miles from Tawau city center and is a convenient 35-minute drive from Tawau Airport. The property is strategically positioned near shopping centers like Eastern Plaza and well-connected to local attractions such as the largest dry seafood market. Guests benefit from a roundtrip airport shuttle and can easily access various transportation options.
Rooms
Each air-conditioned guestroom features a flat-screen TV with satellite channels, a minibar, and a safe deposit box. Bathrooms include modern amenities such as rainfall showerheads, bidets, and complimentary toiletries. Some rooms come with additional seating areas and landmark views, catering to leisure and business travelers alike. Guests can also enjoy free internet access and tea/coffee-making facilities in their rooms.
Eat & Drink
The hotel features an in-house restaurant that serves a variety of meals for guests. For a more relaxing atmosphere, guests can visit the Lobby Lounge and Deli Corner. A coffee shop/cafe is also available on-site for light bites and refreshments. Additionally, room service is offered for those who prefer dining in privacy.
Leisure & Business
Recreational amenities include a full-service spa, fitness center, and a sauna for relaxation and well-being. The hotel also provides a business center and a meeting room equipped with a washroom for professional purposes. Other on-site services include dry cleaning, laundry, and 24-hour concierge assistance.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Breakfast!
“The breakfast selection was impressive, featuring a great variety of local, oriental, and English dishes to choose from.” view full review
Spacious Comfort
“My room was incredibly spacious, providing ample room for my family to enjoy our stay comfortably.” view full review
Refreshing Showers
“The hot shower in my room was a delightful experience, giving me a refreshing start to my day.” view full review
Ample Living Space
“The living area was spacious enough for us to move around freely, making it perfect for traveling with children.” view full review
General
No smoking on site
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
24-hour security
Baggage storage
Elevator
ATM/Cash machine
Smoke detectors
Fire extinguishers
Sports & Fitness
Fitness center
Guest Parking
Electric kettle
Services
Room service
Car rental
Laundry
Dining
Restaurant
Snack bar
Bar/ Lounge area
Business
Meeting/ Banquet facilities
Fax/Photocopying
Spa & Leisure
Spa & wellness center
Sauna
Massage
Room features
Free Wi-Fi in rooms
Air conditioning
Mini-bar
Sitting area
Patio
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Eastern Plaza, Jln Kuhara, Mile 1, Tawau,
Tawau,
Malaysia,
91000,
Sabah
Map view
Eastern Plaza, Jln Kuhara, Mile 1, Tawau,
Tawau,
Malaysia,
91000,
Sabah
City landmarks
Mosque
Masjid Al Kauthar
1.2
mi
Tawau Hills National Park
Table Waterfall
1.2
mi
Bukit Gemok Forest Reserve
1.0
mi
Tawau District Library
1.1
mi
Forest
Ulu Kalumpang Forest Reserve
1.2
mi
TB6853
Teck Guan Cocoa Museum
1.7
mi
Church
St. Patrick's Anglican Church
1.2
mi
Basel Church
1.2
mi
Church
Basel Christian Church
1.2
mi
Jln Klinik
Mosque
1.2
mi
Anglican Church
1.2
mi
Mosque
Alkausar Mosque
1.2
mi
Public Building
Wisma Persekutuan Tawau
1.2
mi
Eight Immortals Temple
1.3
mi
Pu Zao Shi temple
1.3
mi
Calvary Church
1.4
mi
Bandar Tawau
Tawau Monument
2.2
mi
Public Building
Jabatan Tanah Dan Ukur Tawau
2.2
mi
Golf Course
Tawau Golf Club
2.6
mi
Nearby
Bukit Gemok Forest Reserve
1300 ft
Restaurants
Restoran Saujana
1300 ft
TB 3519 Blok B Pertama Komplex Takada Tawau
Nasi Lemak Semenanjung
1000 ft
Jalan Kuhara Night Market Takada
Sri Titingan Seafood Restaurant
4200 ft
TB 3638 Wisma Jin Ho
Indo Cafe
1.0
mi
Jalan Bantu TB 4604
Maxim's Seafood Restaurant
1.1
mi
Jalan Baru
Reviews and Ratings
Feedback from previous guests about their experience.
60%
liked the hotel and would stay again
6.0/10
Guest rating
Rooms
6.1
Location
6.8
Service
6.5
Dining
5.2
Guest reviews
6.0/10
based on 10 reviews
6.8
6.8/10based on 661 reviews
Jerry
United States of America,
August
2024
6.2/10
The hotel had a good location near a mall and cinema, making it convenient for entertainment. While the rooms were reasonably clean and comfortable, they did have a musty smell. The staff was polite, but our requests were not always accommodated due to the hotel being fully booked. Overall, it provides decent value for the price, but there are areas that could use improvement.
Rooms
6.0
The rooms were reasonably clean and comfortable, but they unfortunately had a musty smell that wasn't pleasant.
Service
7.0
The staff was very polite, although there were issues with accommodating our requests since the hotel was fully booked.
Location
7.0
The hotel's location was not central, but it was conveniently near a mall and cinema for entertainment.
Dining
5.0
The dining options were limited for a 4-star hotel, and there was no Wi-Fi connection available.
Facilities
6.0
Facilities were basic and didn't meet the expectations for a more upscale experience.
Jason
United States of America,
August
2024
5.6/10
I had a decent stay at the hotel, which had a quiet location yet wasn't too far from the city center. The rooms could use a bit more attention, as I found some cleanliness issues, but the staff was mostly friendly and accommodating. The dining options were limited, especially at breakfast, which ran out early. Overall, it’s a fair value for the price, but there are definitely areas where improvements could be made.
Rooms
5.0
The room I stayed in had some cleanliness issues, as I found a cockroach and remnants from the previous guest. It made me question the overall cleanliness of the space.
Service
6.0
The service was generally friendly, but I faced some frustrations getting my payment processed. I had to call about it multiple times.
Location
7.0
The location was relatively quiet and not too far from town, but it isn't very central, which made walking to attractions a bit inconvenient.
Dining
5.0
The dining experience was lacking, especially for a 4-star hotel—breakfast options were limited and running out fast by 8 am.
Facilities
6.0
The hotel had basic facilities, but nothing standout. I hoped for better amenities given the price.
Samuel
United States of America,
June
2024
5.8/10
My stay at the hotel had its ups and downs. The rooms were comfortable and provided a stunning view, but unfortunately, they were also in need of some renovations. The staff was polite and helpful, but there were moments when they weren’t as friendly as I’d have liked. The location had its advantages and disadvantages; it’s near shopping complexes, but the surrounding area wasn’t very appealing. Overall, I felt the value for money was decent, but there’s certainly room for improvement.
Rooms
6.0
The rooms were quite comfortable and offered beautiful views of the sunrise and city lights at night, but they were somewhat old and need a good renovation.
Service
7.0
The service was polite and generally helpful, but I found the staff could be a bit unwelcoming at times.
Location
5.0
The location had easy access to shopping complexes, but being near a rundown shopping mall made it a bit inconvenient.
Dining
5.0
Dining options were quite limited, particularly for vegetarians; I wished there were more choices beyond bread and salad.
Facilities
6.0
The amenities were okay, but the overall state of the facilities could use some attention.
Paul
United States of America,
June
2024
5.6/10
During my stay, I found the hotel to have some great staff who went the extra mile, but there were some significant issues as well. The rooms had a leaking problem that wasn't fixed despite my three-day stay, and I was initially given a twin bed instead of a single. The location was less than ideal, situated next to a run-down shopping mall. On the positive side, the staff was friendly and helpful, making my experience a bit better overall.
Rooms
5.0
The room had a leak that persisted for three days, and I was given a twin bed when I expected a single. It exceeded my comfort level, but these issues were disappointing.
Service
8.0
The staff was very helpful and friendly, always willing to go the extra mile, which made my stay more pleasant despite the room issues.
Location
5.0
The hotel is located next to a run-down shopping mall and feels a bit out of the way in an undesirable neighborhood.
Dining
Facilities
Daniel
United States of America,
June
2024
6.8/10
I had a decent stay at the hotel, as the staff was friendly and the location was quite strategic, especially for those with their own transport. The rooms were spacious and comfortable, but they felt a bit rundown compared to what I expected from the photos. Dining options were convenient as the restaurant was attached to a mall, though the breakfast could use some improvements. Overall, it was good value for money, but some aspects could definitely be better.
Rooms
7.0
The rooms were spacious and comfortable but felt a bit rundown.
Service
7.0
The staff was friendly and helpful, though there were moments when they could have been more personable.
Location
8.0
The hotel has a strategic location, especially if you have your own transport, making it easy to get around Semporna.
Dining
6.0
Dining was convenient with a good variety since the restaurant was connected to a mall, though I hoped for more options at breakfast.
Facilities
6.0
Facilities were generally okay, but nothing too extravagant or luxurious to note.
Jeremy
United States of America,
May
2024
6.2/10
I had a decent stay at this hotel, which was clean and spacious with a lovely view from the almost half-circle glass window. The staff was friendly, but I did encounter a couple of rude people at the front counter. The dining options could use a boost, and while the location is nice, it wasn't kept very clean. Overall, it was good value for money, but there were some things that could be improved.
Rooms
7.0
The rooms were generally clean and spacious, although I noticed the carpet seemed damp, which wasn't ideal.
Service
6.0
Most of the staff were very friendly and helpful, but I did experience some poor manners from a couple of front desk employees.
Location
7.0
The hotel is attached to a shopping mall, which is really convenient for shopping, but the overall cleanliness of the area could be better.
Dining
5.0
I would recommend venturing out for breakfast since the options here were limited, although there were some fresh fruits available.
Facilities
6.0
Facilities were okay, but nothing extraordinary stood out during my stay.
Lee
United States of America,
April
2024
6.4/10
I had a mixed experience at the Kuhara Court apartment. The room with the king-size bed was quite comfortable, but I faced a challenge with the TV not working properly. The location is fantastic, right next to a mall and close to a cinema, making it perfect for entertainment. On the downside, the service left something to be desired as the staff didn't greet guests, and the dining options, especially breakfast, were very limited.
Rooms
7.0
The room I stayed in was spacious and comfortable, but unfortunately, I had an issue with the TV that was frustrating.
Service
6.0
Check-in and check-out were efficient, but the staff could be friendlier; I didn't see anyone smile during my stay.
Location
8.0
The location is excellent, conveniently located next to a mall and a cinema, but the area could use better lighting and cleanliness.
Dining
5.0
Breakfast was a bit of a letdown; there weren’t many options available, and it could definitely be improved.
Facilities
6.0
The apartment has useful amenities, but I wish there were more facilities to enjoy, like a pool or a gym.
Anne
United States of America,
April
2024
5.8/10
I enjoyed my stay overall, but there were some issues. The location, while attached to a mall, was on the outskirts and not very central. The rooms could use some improvement with noise and cleanliness. The staff was friendly and helpful, though the dining options were quite limited, especially for vegetarians. It's priced well, but I think better amenities would enhance the experience.
Rooms
5.0
The rooms were somewhat noisy whenever motorcycles passed by, and I felt they could have been cleaner. There was no kettle or tea/coffee provided, which was disappointing.
Service
7.0
The service was generally helpful, especially with guiding me to good places to eat, although I sensed some staff laughing at us at times.
Location
6.0
The hotel is on the outskirts of town in a neighborhood that didn't feel very desirable, but it was convenient to the mall nearby and a cinema, which I appreciated.
Dining
5.0
The breakfast was decent but lacked options for vegetarians like me; by 8 AM, many items were running out.
Facilities
6.0
The hotel facilities were adequate, but nothing really stood out as luxurious or modern.
Tim
United States of America,
April
2024
5.0/10
I had a mixed experience at this hotel. While it has its perks like being attached to a shopping complex and the rooms are quiet, I found them to be quite small and a bit outdated. The service really needs improvement, as the staff wasn’t very welcoming. The dining options were okay, but could definitely be better when it comes to availability. Overall, I think there's better value for money out there.
Rooms
5.0
The rooms were super small and felt a little dated, plus I found a cockroach and some remnants of the last guest's stay, which was off-putting.
Service
5.0
The service was quite disappointing; the staff didn’t acknowledge us and seemed rude, especially at the front counter.
Location
6.0
The location is decent as it’s right next to a mall but it’s not very central or well-lit, which can feel a bit unsafe.
Dining
5.0
Facilities
5.0
Facilities were basic and didn’t really stand out; could use some upgrades.
Willie
United States of America,
March
2024
8.4/10
I had a great experience staying at this hotel! The location is super convenient, being right next to a shopping mall and a cinema. The rooms were clean and comfortable, which made my stay quite pleasant. However, the breakfast options were somewhat repetitive. Overall, I found it to be a good value for money, especially with the amenities provided.
Rooms
9.0
The rooms were clean and very comfortable, making it a relaxing stay.
Service
8.0
The service was friendly and helpful, from the front desk to the restaurant staff.
Location
10.0
The hotel is ideally situated right next to a shopping complex and a 24-hour restaurant, which made everything so accessible.
Dining
7.0
While the breakfast featured fresh fruits, the menu felt a bit too repetitive.
Facilities
8.0
The hotel had decent facilities, including easy Wi-Fi access and a nice pool.
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